Privacy Policy
Who we are
Maternal Critical Care Alliance is a collaborative network focused on maternal critical care support, education, and best practice.
For the purposes of data protection law, we act as the data controller for any personal information submitted through this website.
What information we collect
When you submit an enquiry via our website, we may collect:
- Your name
- Your email address
- Any information you choose to include in your message
We do not request or expect identifiable medical information.
Any case examples or experiences shared should be anonymised.
How we use your information
We use enquiry information to:
- Respond to your enquiry
- Provide relevant information or support
- Improve our services and communications
We do not use your information for automated decision-making or profiling.
Mailing lists and future communications
We may, in future, offer the option to join a mailing list.
- You will only be added with your explicit consent
- You can unsubscribe at any time
We will not add you to any mailing list without your permission.
Who has access to your information
Enquiries are accessible only to authorised members of our team who are responsible for managing communications.
We are developing a formal internal process to ensure:
- Access is restricted to appropriate individuals
- Information is handled securely and consistently
Where your data is stored
Enquiry data is stored:
- On secure Microsoft-hosted email systems (e.g. Microsoft 365)
- On secure local systems used by authorised team members
We take reasonable steps to ensure data is protected against unauthorised access.
Data retention
We retain enquiry information only for as long as necessary.
As a guide:
- Routine enquiries are typically retained for up to 12 months
- Information may be kept longer where there is an ongoing relationship or legitimate need
We will periodically review and securely delete data that is no longer required.
Sharing your information
We do not share personal data submitted via this website with:
- NHS Trusts
- External partners
- Third parties
Unless:
- You explicitly request or consent to this, or
- We are required to do so by law
Legal basis for processing
We process your personal data under:
- Legitimate interests – to respond to enquiries and operate our services
- Consent – where you choose to receive updates or communications
Your rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
To exercise your rights, please contact us at:
hello@maternalcriticalcarealliance.org
Data protection registration
We are in the process of registering as an organisation with the Information Commissioner’s Office (ICO).
Cookies
This website may use cookies to improve functionality and user experience.
For more information, please see our Cookie Policy.
Contact
If you have any questions about this policy or how your data is handled, please contact: